eCall is a simplified, integrated, cloud based service CRM. It provides you all the tools an organization would need to provide exceptional support system to your users of any diversity.
eCall is a fully customizable state-of-the-art service CRM that manages all your customer queries at once. A highly sophisticated and low priced SaaS based tool makes your life easy and simplifies processes like request routing, business rule application, SLA management, material management, escalation matrix with unlimited user profiles, task management, sales leads, quotations etc.